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Custom True North builds AI receptionists for small businesses. It answers customers 24/7 on your website and by text, answers questions about your services, hours, and pricing, books appointments, and sends you every lead with the full conversation.
An AI receptionist is an AI assistant that handles the front desk work: answering questions, capturing contact details, and booking appointments, at any hour. It is trained on your business, so it answers the way your best front desk person would.
It does not replace your team. It catches the customers who reach out after hours, during lunch, or while everyone is busy, which is often where the most business gets lost.
Custom AI built around how your business already works.
Hours, services, pricing, location, and policies, answered instantly.
Customers pick a time and it lands on your calendar or booking system.
Name, number, and what they need, sent to you right away.
A friendly text goes out so the customer does not call the next business.
Answers in Spanish, Portuguese, Creole, and more, automatically.
Anything it cannot answer goes straight to a real person.
Not demos. Systems running inside real businesses.
Grounded AI assistants on business websites that answer customers in any language, day or night, and hand the team every lead with the full conversation.
Answers guests 24/7 on the website, books tables straight into the reservation system, and routes private-event inquiries to the events team with every detail attached.
Customers snap a photo of their pool right in the website chat, and the request lands with the team instantly, with the photo, name, and number attached.
Simple, step by step, with a person in the loop.
We learn how your business runs and where the time goes.
We choose the tasks where AI saves the most time or money first.
You get a clear scope, price, and timeline before anything starts.
We build the AI and wire it into the tools you already use.
A person confirms what the AI does until you trust it.
It goes live, and we stay on to support and improve it.
An AI receptionist is an AI assistant that answers customers, captures their details, and books appointments for a business around the clock, trained on that business's own information.
Yes. It can offer open times and book directly into your calendar or booking system, then confirm with the customer.
We set it up to be friendly and clear that it is the business's assistant, and to hand off to a real person whenever the customer asks or the question needs one.
Every project has a one-time setup, scoped and quoted in writing before work starts, then one monthly plan for hosting, support and updates. Custom True North scopes each project after a free consult and gives you a clear, fixed quote before any work starts. We always point you to the smallest build that gets the result.
Yes. That is when it matters most. It answers nights, weekends, and holidays, and you wake up to every lead.
Yes. Custom True North is based in Naples, Florida and works with businesses across Southwest Florida, including Naples, Bonita Springs, Fort Myers, Cape Coral, Estero, and Marco Island, plus clients anywhere in the US remotely.
Custom True North is based in Naples, Florida. We work in person with businesses across Southwest Florida, including Naples, Bonita Springs, Fort Myers, Cape Coral, Estero, and Marco Island, and remotely with clients anywhere in the United States.
Book a free consult. We look at how your business runs and show you where AI saves the most time, with a clear quote before anything starts.
Book a free AI consult