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A custom AI chatbot that actually knows your business.

Custom True North builds custom AI chatbots for business websites. Ours are trained on your real information, answer only from it, capture every lead, and hand off to a person when it matters, so customers get real answers instead of a frustrating bot.

What makes a good business chatbot?

A good business chatbot answers from your real information, not from guesses. Generic bots make things up or loop customers in circles. A grounded AI chatbot is given your services, prices, hours, and policies, and is told to answer only from them.

Then it does the part that matters for revenue: it captures the customer's name and number, books them, or sends them to the right person.

What our chatbots do

Custom AI built around how your business already works.

Grounded answers

Answers only from your real business information, so it does not make things up.

Lead capture

Collects name, number, and need, and sends it to you instantly.

Booking

Books appointments, tables, or calls right inside the chat.

Photo upload

Customers can send a photo of the job or problem for a faster quote.

Any language

Replies in whatever language the customer writes in.

Your brand

Looks and sounds like your business, not a generic widget.

Real AI we have shipped

Not demos. Systems running inside real businesses.

24/7 AI assistantsFor local businesses

Grounded AI assistants on business websites that answer customers in any language, day or night, and hand the team every lead with the full conversation.

Photo-to-quote assistantFor a pool service company

Customers snap a photo of their pool right in the website chat, and the request lands with the team instantly, with the photo, name, and number attached.

AI dining conciergeFor a Naples restaurant group

Answers guests 24/7 on the website, books tables straight into the reservation system, and routes private-event inquiries to the events team with every detail attached.

How it works

Simple, step by step, with a person in the loop.

Free consult

We learn how your business runs and where the time goes.

Pick the wins

We choose the tasks where AI saves the most time or money first.

Fixed quote

You get a clear scope, price, and timeline before anything starts.

Build and connect

We build the AI and wire it into the tools you already use.

Test with your team

A person confirms what the AI does until you trust it.

Launch and support

It goes live, and we stay on to support and improve it.

AI Chatbot for Business questions, answered

What is the difference between a custom AI chatbot and a regular chatbot?

A regular chatbot follows a script or gives generic AI answers. A custom AI chatbot is trained on your business information, answers only from it, and is connected to your lead alerts and booking, so it actually brings in customers.

Will the chatbot make things up?

We build them to answer only from information you approve. When it does not know, it says so and offers to connect the customer to your team.

How much does a custom AI chatbot cost?

Every project has a one-time setup, scoped and quoted in writing before work starts, then one monthly plan for hosting, support and updates. Custom True North scopes each project after a free consult and gives you a clear, fixed quote before any work starts. We always point you to the smallest build that gets the result.

Can the chatbot capture leads and send them to my phone?

Yes. Every lead comes to you right away with the customer's details and the full conversation.

Can it work on my existing website?

Usually yes. It can be added to most websites, or included in a new site we build for you.

Do you work with businesses near me in Naples, Florida?

Yes. Custom True North is based in Naples, Florida and works with businesses across Southwest Florida, including Naples, Bonita Springs, Fort Myers, Cape Coral, Estero, and Marco Island, plus clients anywhere in the US remotely.

Local in Naples. Working everywhere.

Custom True North is based in Naples, Florida. We work in person with businesses across Southwest Florida, including Naples, Bonita Springs, Fort Myers, Cape Coral, Estero, and Marco Island, and remotely with clients anywhere in the United States.

Find out what AI can take off your plate.

Book a free consult. We look at how your business runs and show you where AI saves the most time, with a clear quote before anything starts.

Book a free AI consult

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